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Complex Care

How to Know When You Need Complex Care


Understanding when and why to consider complex care is crucial when it comes to healthcare, especially for those with more complex needs. Below, we’ll explore what complex care in healthcare means, the signs that indicate a need for it, and how Safe Hands Healthcare can support individuals requiring this level of attention.

What is Complex Care in Healthcare?

Complex care, also known as long-term or continuing care, is designed for individuals who require more intensive and specialised care due to their health conditions. These conditions may include chronic illnesses, physical disabilities, or severe mental health issues.

Complex care encompasses a broad spectrum of services, from medical treatment and nursing care to personalised support for daily activities.

Know when you need complex care

The journey to acknowledging that you or a loved one may need adult complex care can be challenging. Here are some indicators that complex care may be of use:

  • Frequent Hospital Visits: An increase in hospital stays or visits can indicate that current care levels might not be sufficient.
  • Complex Health Conditions: Conditions such as severe neurological disorders, significant physical disabilities, or chronic diseases that require specialised attention suggest the need for complex care.
  • Increased Care Needs: There has been a noticeable escalation in the level of assistance needed for daily tasks beyond what family or regular caregivers can provide.
  • Management of Multiple Medications: Complex and changing medications can often be confusing for patients and require the expertise of a complex care team. 

How Safehands Healthcare Supports Complex Care Needs

Safehands Healthcare is dedicated to providing high-quality, individualised care for those with complex care needs. Here’s how we make a difference:

  • Complex Care Nurses: Our complex care nurses are highly trained to manage and support a wide range of health conditions. They offer both medical care and daily living support in the comfort of your home.
  • Personalised Care Plans: We tailor our care plans to meet the unique needs of each individual, ensuring they receive the best possible care tailored to their specific conditions and requirements.
  • Team Approach: We provide complete support by working with a multidisciplinary team of complex care professionals, including doctors, therapists, and social workers.
  • Family Support: We understand the impact complex care can have on families, we offer guidance and support to loved ones, ensuring they are involved in care decisions and planning.

Transitioning to Complex Care

Making the transition to complex care can seem daunting, but it’s a step towards ensuring a higher quality of life for those with significant health challenges. Here are steps to consider:

  1. Assessment: Healthcare professionals conduct a thorough assessment to determine the specific needs and appropriate level of care.
  2. Exploring Options: Consider different complex care services available, including in-home care, live-in care, and specialised care facilities.
  3. Choosing the Right Provider: Look for a complex care agency with a proven track record, like Safe Hands Healthcare, known for its compassionate, professional, and personalised approach to care.

We understand that it can be difficult to admit that your loved one might need complex care, but by talking to a specialist, you can help get the right support and attention they need to live a happier and healthier life. If you would like to know more about complex care, you can read our article ‘Understanding Complex Care: A Comprehensive Guide


At Safehands, we work with some of the UK’s most experienced and qualified medical professionals, who will work closely with you to assess and advise on your loved one’s care needs. Every person you will come in contact with is dedicated to providing you with compassionate, comprehensive care tailored to complex needs. For more information or to discuss your specific care requirements, feel free to reach out to our team. We’re here to support you every step of the way on this journey.

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