Get in Touch

Call: 01242 383 773  Or  Email us

Call: 01242 383 773  Or  Email us

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Our Team

Our dedicated team come from a healthcare background and are passionate about providing quality care to individuals. We strive to improve confidence, independence and quality of life for anyone requiring home care services.

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Katie Armstrong

Director

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Colin Dicks

Registered Manager

Colin Dicks, our Registered Manager, joined the team in 2025. A dedicated advocate for quality healthcare, Colin is deeply committed to upholding high standards for individuals in need of care. With over 30 years of experience in the industry, he has held a wide variety of roles, ranging from Support Worker to Operations Manager, giving him a comprehensive understanding of the field and an ability to connect with team members at every level.

Colin’s focus on excellence has consistently resulted in outstanding CQC certifications in his previous roles, with multiple categories, such as Well-Led and Responsive, achieving top ratings.

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Samantha Wright

Compliance Manager

Samantha is our Compliance Manager and plays a crucial role in the recruitment and development of our staff, ensuring they are fully compliant and complete their necessary training.

Samantha joined Safehands in 2018 as a Recruitment Resourcer and moved into compliance in 2022. She has worked within the healthcare sector for over 20 years.

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Gary McCarthy

Internal Trainer

Gary is our Internal Trainer and keeps our knowledge up to date!

He has worked in healthcare for nearly 40 years, beginning as a dedicated caregiver and progressing to a manager and teacher. With almost two decades of experience as a certified educator, he brings a wealth of knowledge and delivers our courses in a friendly, easy-to-follow format, so our team can give the best possible level of care to our service users.

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Matthew Llewelyn

Recruitment Coordinator

Working in our Cheltenham Head Office, Matthew has extensive experience recruiting and supporting both clients and candidates for the healthcare industry.

Having previously worked within care settings, supporting the day-to-day activities of challenging behaviour and later supporting residents on a more complex care level as a Team Leader within a care home environment, Matthew fell in love with the care industry.

This love for supporting others propelled him in a new direction within the healthcare recruitment sector and he has been enjoying it ever since!

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Natalie Hart

Complex Care Administrator

Natalie started working in care when she was 18 years old as an apprentice in a residential care home in Gloucester, supporting people with learning disabilities, mental health disorders and behavioural problems. She quickly progressed to become a team leader, taking on the responsibility of recruiting new staff members and creating tailored care plans for residents.

Natalie grew a passion for recruiting the right high-quality carers for the clients she worked with and joined us in November 2022 as a Complex Care Administrator. She uses her knowledge and experience to help us hire exceptional carers who ensure our clients get the best quality of care possible. She also creates our unique, person-centred care plans.

Why healthcare?

Caring for complex needs

Caring for individuals with complex needs requires compassion, and a deep understanding of peoples unique circumstances.

At Safehands Healthcare we pride ourselves on being able to provide exceptional care to those with complex medical conditions, disabilities, and mental health conditions.

Our team is passionate about the care we provide, and our staff are fully trained in all aspects of care required.

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